The telecom industry is a top performing domain in the past few years. Testing business in the domain, needless to say, has picked up speed to a great extent because of the existing demands in the domain. Testers face unique challenges in the domain technologically. Given the high customer demand in the domain, testers have diversified their skill sets to the wide range of sectors in the same. Some of the sectors in the telecom industry include wireless communication, satellite communication, Internet service provider, etc.

It is important to understand the role telecom industry plays in determining the significance of telecom testing. Telecom industry builds, operates, and maintains telecommunication network and thereby makes communication possible globally through Internet or phone.

Telecom services are based on the following systems:

Business support systems: BSS basically deals with Customer Relationship Manager (CRM) and processes such as IVR’s call center, taking orders, generating invoices, processing bills, collecting payments, and more. In other words, customer-facing activities get involved in Business Support Systems.. The provider

Operations Support Systems: Unlike BSS, OSS supports back-office activities like telecom networking, provisioning, inventory, maintaining customer service, etc. Sometimes it is also called as Operational Support Systems.

Things to keep in mind

In the telecom industry, the provider takes the first step in reaching out to the customers with new service

Only if the customer feels that the service is good, will he generate an inquiry. Here, the customer is more interested is knowing about the service and the plan.

Once the customer is satisfied with the quote and is happy with the trial period, will he ask the TSP for his service.

Here comes the service provider’s role of confirming whether what he offers is meeting the expectations of the customer. The TSP also evaluates whether the service can be provided in the customer’s area or not. After the successful evaluation, the TSP starts working on the execution of the service request.

TSP always tracks the order status and if due to some reason the order implementation stops, the TSP ensures that the issue is resolved on priority and the customer continues to enjoy the services uninterrupted. In today’s world customer satisfaction holds the key to all business successes.

After successful implementation, client or customers start using the services and the billing cycle begins. Going further, if there are any technical issues, the quality assurance company will be available for support.

Types of telecom testing

There are different types of telecom testing, which are:

  • Interconnection testing
  • Conformance Testing
  • IVR Testing
  • Functional Testing
  • Automation Testing
  • Security Testing
  • Interoperability Testing
  • Protocol Testing

Testing Lifecycle in Telecom Industry

Here is how a typical telecom industry functions. These will be described in stages:

Business View: Feasibility-based artifacts, requirement-based test artifacts, standard and policy identification-based artifacts, operations and maintenance considerations-related test artifacts.

System/architecture: System test artifacts include security and installations, test artifacts for virtual prototype, special system testing artifacts (which includes interoperability disaster recovery).

The next step is that of implementation, which includes unit test artifacts, integration test artifacts, quality and performance artifacts, regression load testing, sanity, etc.

The last step is that of deployment, which includes acceptance test artifacts, integration test artifacts, quality and performance artifacts, and alpha/beta test artifacts.

Types of protocol used in Telecom Industry

Some of the popular protocols used in the Telecom Industry include:

Signalling and Protocol: SIP, ISDN, Codecs, H.323

Wireless Technologies: GPRS, CDMA, GSM, UMTS

Infrastructure/Security: ATM, TCP/IP, LAN/VLAN, SSH

VoIP Technologies: VoIP, IMS, MPLS, ISDN, PSTN

Layer 3 Protocols/ routing: ICMP, BGP, ISIS, MPLS

Network Management:SNMP

Layer 2 Protocols: ARP, STP, L2TP, PPP

QualiTest Group is the world’s largest software testing and quality assurance company. QualiTest offers quality assurance and software testing services, and is committed to the highest standards of quality in every project

Sometimes in college, you will be required to write an argumentative essay on a variety of topics. One of these topics can be on animal testing, which, as we all know, has some defenders and opposers. Some think it is ethical while others think it is wrong to perform animal tests. Some think animal testing doesn’t really cure diseases while others think it is a necessary aspect of finding a cure for human diseases.

No matter what spectrum you fall on when it comes to animal testing, there are plenty of issues to cover here that can make a good argumentative essay

1. Is Animal Testing an Ethical Issue?

Whether animal testing is ethical or not has been a topic of hot debate since humans began experimenting on animals. This issue is still relevant today as it was back then, and will probably be for the foreseeable future, making it an excellent issue to address in your argumentative essay.

Many animal rights advocates claim that experimenting on animals is ethically wrong because animals are not just some unfeeling tools we can use for the advancement of human knowledge. Under this view, animals deserve their own special sets of rights that protect them from being caged up and experimented on. If you share this view you can write an essay that argues against animal testing, stating in detail why the practice is not ethical.

However, you might not be of the view that animal testing is always wrong and can write an essay that argues this view instead. People who view animal testing as ethical oppose subjecting animals to experimentation unnecessarily and say that animals are a great scientific resource. You can also argue that even though the animals are being experimented on, they can be treated inhumane ways, like providing them with great living conditions in the lab.

2. Should Animal Testing Be Banned?

There are plenty of reasons people say animal testing should be banned other than claiming that it is unethical. If you agree that animal testing should be banned, you can write a great essay that outlines the reasons why you think that is so. For example, People for Ethical Treatment of Animals (PETA) have stated some reasons on their website why animal testing should be illegal, saying it is the bad science, wasteful, and unnecessary. If you disagree with that and think it should not be banned, you can look at these arguments, explain them, interact with them and offer counter-arguments in your essay.

3. Does Animal Testing Cure Diseases?

Whether animal testing works or not is another issue that is highly debated. There are experts on both sides of the fence, allowing you to cite some great scientific studies that support whichever view you take.

Many experts who defend the view that animal testing doesn’t work often point out that animals don’t get the same diseases that humans do. They say that since animal experiments fail to recreate human diseases in animals, animal testing is fundamentally flawed. This means that animal testing can’t ultimately help us eradicate any human diseases.

On the other hand, if you are not of this view, you can also write that while animal testing doesn’t get rid of the diseases, it can offer plenty of insights prior to human trials begin. You can say that the argument that animal experiment is useless because of failure to replicate human diseases in animals is too simplistic. For example, animal testing carried out at the University of California, Los Angeles (UCLA) has led to many medical breakthroughs that have improved people’s lives, even though they haven’t cured any diseases. Animal experimentation has improved the lives of people suffering from diseases like breast cancer, Alzheimer’s disease, schizophrenia, autism, and even childhood blindness.

4. Problems with Animal Testing

Whether you are for or against animal testing, we can all agree that it does have its share of issues. One of them has already been highlighted: failure to accurately replicate human diseases in animals, making the results of the experiments hard to apply to human beings. Another problem with animal testing you can talk about is the growing evidence that it is actually not better than other testing models and that researchers still use it because of tradition and not because of necessity.

Your essay can dive into issues like these and try to offer either a solution or discredit the entire practice of animal testing. But whatever your agenda is, an essay on the problems with animal testing can be very informative and engaging if the accurate information is presented.

5. Are There Alternatives to Animal Testing?

As we have seen in the previous section, people argue that animal testing is not necessary because of other forms of testing work just as well. One of the benefits of these other testing methods, they claim, is the elimination of the needless abuse of animals because of the experimentation procedures. You can write an argumentative essay on alternative testing models and explain in detail why they are better than the animal model. PETA also has a useful list of alternative testing models that researchers can use, such as in vitro testing, computer (in silico) modeling and human volunteers.

The five above-mentioned issues can make a great argumentative essay that can get you great marks. As you can see, animal testing is an area that is full of great material that offers you the chance to show your professor you can make and sustain an argument. But if writing an argumentative essay on animal testing is difficult for you, you can let someone else write you a great essay one by hiring a professional writer and seeing how it is done.


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Let’s imagine you decided to build a mobile app. You’ve already chosen a platform, decided what features you will be adding, thought about design and user experience. Did the coding part. But you have to test your app before launching it, right? Or check the existing app to find and fix the bugs? So what will you choose – manual or automated testing?

What’s the difference

Let’s quickly review both testing methods just to make sure we have the same definition in mind. Manual QA testing is when there is a real tester pretending to use an app as the end user would. This kind of testing is time-consuming and cannot reveal all the issues an app might have. While automated QA is a written test script that runs tests numerous times aiming to find as many flows as it’s possible. Automated testing seems to become the new black in software development – there aren’t many companies left who prefer to test manually (and a lot of QA testers want to switch their careers). And here’s why:

  1. Cost saving and time effective

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If you wanted to test your app among 1000 users, you’d have to spend a lot of time and money to implement it. A person who would be responsible for testing, would have a limited working schedule and need breaks to keep their mind lucid. Notwithstanding the fact that it would probably cost you as much as an app itself. Automated testing would be much easier to put into action – you would just have to code a test script and could use it numerous times. You do it once and use as many times as you need to.

  1. Automated QA can get anywhere, where manual testing cannot

With the help of QA automation, you will be able to test every feature and path that the end user will ever use and take. Flows and issues are easier to find when you can run hundreds of complicated tests throughout the development process. And you can start debugging as soon as all the problems are revealed.

  1. We are just humans, after all

And we all make mistakes. It’s not just a quote from a song, but a harsh reality. Therefore, manual testing is a more accurate way to check an app’s quality. Can you imagine a programme get sick and therefore lose attention while searching for bugs? Or feel bored and go out for a smoke? That’s the point.

  1. There is always more: knowledge base

Since automated testing is rapidly developing, there are always updates and improvements you can find out about. Developers and QAs love to share their experience on blogs and forums. So you always know about the latest trends and efficient QA automation practices and tools.

  1. Faster development cycles

Time is money, you know it. Everything should be as fast as possible in development, and manual testing is not. So when you go for automated quality testing, you speed up the development process. The development team doesn’t need to wait for a tester to perform all the needed tests – they can do it themselves.

So, automated testing is really important for your business – it is cost and time effective, has more opportunities for test coverage, more reliable than a person, and speeds up a development process. Additionally, a lot of companies use it and share their experiences. Remember, you end product’s performance depends on how well you did a testing part. Automated QA will surely help you to make your app product closer to perfection and satisfy the end user.