The telecom industry is a top performing domain in the past few years. Testing business in the domain, needless to say, has picked up speed to a great extent because of the existing demands in the domain. Testers face unique challenges in the domain technologically. Given the high customer demand in the domain, testers have diversified their skill sets to the wide range of sectors in the same. Some of the sectors in the telecom industry include wireless communication, satellite communication, Internet service provider, etc.

It is important to understand the role telecom industry plays in determining the significance of telecom testing. Telecom industry builds, operates, and maintains telecommunication network and thereby makes communication possible globally through Internet or phone.

Telecom services are based on the following systems:

Business support systems: BSS basically deals with Customer Relationship Manager (CRM) and processes such as IVR’s call center, taking orders, generating invoices, processing bills, collecting payments, and more. In other words, customer-facing activities get involved in Business Support Systems.. The provider

Operations Support Systems: Unlike BSS, OSS supports back-office activities like telecom networking, provisioning, inventory, maintaining customer service, etc. Sometimes it is also called as Operational Support Systems.

Things to keep in mind

In the telecom industry, the provider takes the first step in reaching out to the customers with new service

Only if the customer feels that the service is good, will he generate an inquiry. Here, the customer is more interested is knowing about the service and the plan.

Once the customer is satisfied with the quote and is happy with the trial period, will he ask the TSP for his service.

Here comes the service provider’s role of confirming whether what he offers is meeting the expectations of the customer. The TSP also evaluates whether the service can be provided in the customer’s area or not. After the successful evaluation, the TSP starts working on the execution of the service request.

TSP always tracks the order status and if due to some reason the order implementation stops, the TSP ensures that the issue is resolved on priority and the customer continues to enjoy the services uninterrupted. In today’s world customer satisfaction holds the key to all business successes.

After successful implementation, client or customers start using the services and the billing cycle begins. Going further, if there are any technical issues, the quality assurance company will be available for support.

Types of telecom testing

There are different types of telecom testing, which are:

  • Interconnection testing
  • Conformance Testing
  • IVR Testing
  • Functional Testing
  • Automation Testing
  • Security Testing
  • Interoperability Testing
  • Protocol Testing

Testing Lifecycle in Telecom Industry

Here is how a typical telecom industry functions. These will be described in stages:

Business View: Feasibility-based artifacts, requirement-based test artifacts, standard and policy identification-based artifacts, operations and maintenance considerations-related test artifacts.

System/architecture: System test artifacts include security and installations, test artifacts for virtual prototype, special system testing artifacts (which includes interoperability disaster recovery).

The next step is that of implementation, which includes unit test artifacts, integration test artifacts, quality and performance artifacts, regression load testing, sanity, etc.

The last step is that of deployment, which includes acceptance test artifacts, integration test artifacts, quality and performance artifacts, and alpha/beta test artifacts.

Types of protocol used in Telecom Industry

Some of the popular protocols used in the Telecom Industry include:

Signalling and Protocol: SIP, ISDN, Codecs, H.323

Wireless Technologies: GPRS, CDMA, GSM, UMTS

Infrastructure/Security: ATM, TCP/IP, LAN/VLAN, SSH

VoIP Technologies: VoIP, IMS, MPLS, ISDN, PSTN

Layer 3 Protocols/ routing: ICMP, BGP, ISIS, MPLS

Network Management:SNMP

Layer 2 Protocols: ARP, STP, L2TP, PPP

QualiTest Group is the world’s largest software testing and quality assurance company. QualiTest offers quality assurance and software testing services, and is committed to the highest standards of quality in every project

Thousands of companies across the globe deal with a lot of streams that people required. In case, if you are not a one from this field, but still want to make better business through your stream, then considering online project management software is the best way. One should know that the project management software is the software which is used for planning the project in the best way, resources allocation and more.

With the help of Project Management software, the users can manage the budget, controlling the costs, quality management and more. When it comes to communication between the project’s stakeholders, thus the project management software is using for the collaboration at any time.  At the same time, therefore the project management software is used in various ways.

The primary usage of the software is to assist the tracking as well as planning of resources, project components, and stakeholders. If you are looking for online project management software, then you can find it for free. On the other side, you can also check out the demo version to check before a clinch.

It’s also very useful for bug reporting in software testing.

So, the people who all are seeking for project management software to use, it is essential for them to find some of the valid reasons. For your information, before pouring the amount on software gets to know about some of the benefits of your benefits.

Here we are going to discuss by sharing 7 benefits of Project Management Software.

Hope it will be useful for all the seekers before pouring their cash on it.

  1. Simple to use: If you demand more from employees for your work, then it is flexible to use without consuming more time. With the help of project management software, you can save more time than expected.

At the same time, it will also provide more FAQs to the users without any hassles. Here the available tutorials are simple by offering videos, screenshots and more.

  1. Reasonable price: When it comes to implementing project management software, it requires a lot to spend on it. In this case, you can spend just a few and subscribe to the software every month.

One must know that the software is also mainly running on all the computers more smoothly. It is the main reason where most of the seekers are looking for project management software.

  1. Support: If any technical malfunctions occur, then you can get access to IT support to troubleshoot without any hassles.

People with a medium business, it offers a lot. For your information, the vendor’s specialists match the expectations more than the technical persons that you hire.

  1. Full-time access: The major highlight of the online project management software is where the user can access all the time. You can also utilize the system on different operating systems as well as computers without any difficulties.

For your information, you must also be aware of the thing that some of the dealers offer you the mobile application to manage the projects with the help of Smartphone.

  1. Frequent update: When it comes to updating, it will happen frequently. It leads to maintain your records also and adequately supported of all the applications at any time.

If you found the file which is not able to open because its outdated. However, it is possible to update and open it further without any difficulties.

  1. Make collaboration efficiently: most of the time, when it comes to project management, it requires collaboration with other team’s members to complete. In this case, cloud solutions are considering being the best.

So, getting connected with all makes sense during the project management. Also, it allows the user to share the stuff and plans as per the convenience.

  1. Flexible: While subscribing to the packages, it demands a lot in some case for online project management software. However, you can find the way to save your money by just only using the respective features as per the project demands.

In case, if you feel more complicated, then you can subscribe to other features as well.


As per the sources, thus the online project management software is mainly filled with significant advantages. When it comes to project management software, we can expect the benefits for all the time. People would assume how the software supportive. Hope the mentioned benefits will meet your expectations.