There are several reasons why communications fail. If the receiver of information responds differently than you intended, it means there is a barrier in your correspondence. Therefore, it is essential to check the feedback of the receiver of the message so as to identify whether they understood your information.
If the receiver is practicing interpersonal communication skills like listening actively, but still their response is not as intended, find out whether there are communication barriers. Barriers waste time and money, not mentioning the receiver acts on distorted message. For example, if you are giving instructions to your employees, but they fail to understand, they will work on distorted information which will lead to unattractive results.
It is therefore essential to improve your interpersonal communication skills whereby you have to ensure that the receiver understood your message or if you need to clarify.
Barriers of Communication You Need To Rectify
- Attitudinal barrier
If there is a conflict among your employee, expect attitudinal barrier while receiving their message. Also, if the employees are less motivated, they’ll portray attitude when delivering a message. The employee should work towards eliminating an attitudinal barrier for effective communication. As an employer, find out why the employee has a negative attitude.
- Physiological barrier
Another point that affects interpersonal communication skills is the physiological barrier. If one employee has a hearing problem, they might not grasp your entire message. Therefore, to reduce such scenarios, reduce communication noise, and use relevant nonverbal communication to help the employee understand your message.
- Psychological barrier
Suppose an employee is distracted with family issues. Their effectiveness in receiving the message will be undermined by stress. However, if the employee learns how to manage stress, it will improve their interpersonal communication skills.
Also, if you’re sending a message while stressed, you might stray from your message and say something you’ll regret later. Additionally, if you have low self-esteem, you’ll not be assertive while communicating. This will limit how your message is received.
- Language barrier
If someone doesn’t understand the language, you’re using. They will not capture your message. Moreover, if you are using a language they know, but you use complicated terminology, it will be challenging to pass the message.
It is, therefore, essential to limit technical jargons. Suppose you are a nurse and you’re prescribing physical therapy using confusing terminology. Your patient will not understand your message and therefore, will not respond correctly.
- Systematic barrier
Another barrier to practice interpersonal communication skills is a systematic barrier. If the people in the organization don’t understand their role, they fail to take part in communication. Therefore, ensure your employees’ roles are defined so that they know where to contribute during a discussion.
To eliminate the communication barrier, you need to understand your message receivers. After that, minimize communication barriers that are undermining your message. It is essential to put your employee under a program where they’ll learn about interpersonal skills they need to improve. Ideally, each employee should take interpersonal skills assessment test to identify where they need to improve.