If you have an overflow of possessions, supplies, tools or equipment, but have limited space, then storage rental is definitely a valuable service to look into. Whether you are a homeowner, an entrepreneur or a contractor, this added space can keep your furniture, valuables and other items safe and secure for as long as you want or need.

However, not all storage units and facilities are created equal.

In Australia, for instance, there are storage rental companies that offer premium security while others simply use CCTV cameras. Although the former may ask for an added fee, you have the peace of mind that your stored belongings are well-protected. Remember that burglars also update their knowledge and skill as security tech advances. Thus, they will likely find it quite easy to get their hands on your precious things if the storage facility is protected only by CCTV cameras.

With that said, it is crucial for you to meticulously choose which among the storage rental companies in Campbelltown to work with. To help you, here are the top four features to look for.

1. State-of-the-art security

As mentioned earlier, security is a top concern when it comes to storage. Most people pass on using storage units because they fear that their belongings might be stolen at the facility. But with security tech innovations, many reputable service providers now also boast high-tech security systems.

Work with a storage rental company that has 24-hour video surveillance, individual locks and door alarms, proper lighting, fenced perimeters, and passcode-protected gates. Make sure that your things will always be under a watchful eye of security personnel. This way, they can easily notify authorities once suspicious activities are identified.

All these security measures will prevent unwanted visitors from having access to your things, thus preventing theft.

2. Superb customer service

You have to choose a storage facility with staff members that are willing to assist you anytime. If, for instance, you need to retrieve something from the storage unit after hours, they should be able to cater to your request.

Moreover, they should be proactive about your storage and moving needs. Experienced removalists are aware of the needs of their clients. Thus, if they notice that you have forgotten to invest in professional packing services or to hire a moving truck, they will inform you about this and even provide you with excellent solutions. After all, they are considered your best partners in easing the storage and removal process.

3. AFRA accreditation

AFRA stands for Australian Furniture Removers Association, a governing body that regulates the removals industry. An AFRA-accredited removal company means that their staff is properly trained to handle your furniture properly and that the trucks, forklifts, and other equipment they are using are compliant with safety standards.

This also guarantees that all standard operating criteria are met by the removalists, helping to ensure that all your items are well-protected and your move will be smooth and stress-free.

And because the removal company’s facilities and equipment are regularly inspected as per AFRA’s guidelines, you will have the peace of mind that all your belongings are kept safe and won’t disappear without explanation.

4. High-quality moving vehicles

Unless you want to opt for on-site storage units, you must also check the moving trucks of the company you wish to work with. Make sure they are well-maintained to prevent breakdowns while your items are in transit. And don’t forget to check the eligibility and track record of the driver as well.

Finding the best storage rental company isn’t always a quick and easy process, especially since there are plenty of service providers in Australia today. But being aware of what to look for in a storage facility will help narrow down your options and help make the move easier.

So before deciding which storage rental company to choose, make sure to check if they offer premium security, excellent customer service, AFRA accreditation, and well-maintained moving trucks. Once you’ve narrowed down your list to two or more service providers that meet such criteria, zoom in on the one that you feel most comfortable working with and that offers their services at a reasonable price.


Kim Hill works on Marketing at Adams & Rofe Removals and Storage and has been a dynamic figure in the removal industry for over 30 years. For relocating families, individuals or offices around Sydney or all over Australia, Kim will develop the perfect removal plan to take the stress out of your next move.

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