In the modern-day, much of the world’s business communication happens virtually. Gone are the days when in-person meetings were the norm. Instead, the norm is now phone calls and conference calls.
If your business is still using decades-old technology to support the incoming flood of phone calls it receives every day from customers, it’s time for you to get yourself in the twenty-first century.
VoIP, or voice over IP, allows you to take in phone calls and route them through the Internet. The various VoIP providers on the market are able to do this at rates significantly lower than traditional phone service providers as well.
In this article, we’ll take a look at seven of the best VoIP solutions on the market today so that you can figure out which service is right for your company’s needs.
Yealink is one of the top VoIP providers in the Australian market. The company typically caters to the small business market. It provides an excellent first foray into the world of Internet-based phone calls.
It’s the ease of use and low-cost pricing make Yealink phones a great pick for companies that don’t have massive customer service teams.
Nextiva is another top contender in the small business market. The product’s accessibility will have you up and running on the platform in mere minutes. This makes it a great pick for professionals and startups with low call volumes.
Another great business phone system for small businesses is RingCentral. Where this provider really shines is when you consider its integration capacity. Even though it has pricing friendly for startups, it comes with all of the major integrations that you’ll need, including Salesforce, Google Drive, and Dropbox.
It also has a Zapier integration that you can use to plug Nextiva’s service into any other software you need to.
- AT&T Collaborate
If you’re an enterprise business, then you need to opt for one of the many VoIP companies that provide enterprise-level service. AT&T is one such company. The Collaborate branch of AT&T’s operation is squarely targeted at massive conglomerates that need to implement VoIP across massive teams.
Vonage has built up a name for itself in the small business VoIP provider industry by offering great features at a low price point. If you need a full-featured tool without the price tag, Vonage is hard to beat.
Grasshopper is one of the newer companies in the VoIP provider industry. Thus, it’s still targeted at small businesses but is looking to scale up their market quickly. It comes with a free trial, so if you like to try before you buy look no further.
Last but not least, Dialpad is another enterprise solution. They offer custom architecture with every installation.
The Best VoIP Providers
There you have it — now that you know the best VoIP providers in the market, all that remains is for you to figure out which one is right for your business.
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